Get To Know Us
We offer Befriending and Pet Therapy Services throughout Durham and the North East of England, helping people with various issues including; loneliness, isolation, mental health problems, disabilities, dementia, strokes, and complex health needs.
Our support packages can be booked for a minimum of two hours and are designed to be a lifetime service. We have male and female one-to-one 'befrienders' available.
If you would like more information, please visit our Befriending Page or Pet Therapy Page. We also offer assessments and home visits prior to support starting; please get in touch if you would like to discuss this with us.
We're Proud To Have Worked With







We're Always Happy To Help
At NEBS, we are dedicated to providing a range of support services tailored to meet the diverse needs of our community. Our offerings include pet therapy, which can be particularly beneficial for individuals dealing with phobias, fostering a calming and healing environment. Additionally, we provide befriending support services, offering companionship and connection to those feeling isolated.
In addition to our Pet therapy services, we also offer practical assistance with cleaning, taxi services, and removals. Whether you need help with a one-time clean or ongoing support to ease the burdens of moving, our team is here to assist you.
For more information about our services or to schedule a consultation, don't hesitate to get in touch with Us! We look forward to hearing from you!
Happy To Be Recognised For Our Work

"We're honored to receive recognition from @Avetta for being a 2024 Diversity Leader. This recognition validates our dedication to creating opportunities for all and fostering an environment where every voice is heard. We're proud to build a more inclusive and stronger business alongside partners who share our values"
Judith Boyle
Founder NEBS
#SupplierDiversity #DiversityLeader #AvettaRecognition
Nominated By - Amazon UK

"We're honored to receive recognition from @Avetta for being a 2024 Diversity Leader. This recognition validates our dedication to creating opportunities for all and fostering an environment where every voice is heard. We're proud to build a more inclusive and stronger business alongside partners who share our values"
Judith Boyle
Founder NEBS
#SupplierDiversity #DiversityLeader #AvettaRecognition
Nominated By - Amazon UK

"We're honored to receive recognition from @Avetta for being a 2024 Diversity Leader. This recognition validates our dedication to creating opportunities for all and fostering an environment where every voice is heard. We're proud to build a more inclusive and stronger business alongside partners who share our values"
Judith Boyle
Founder NEBS
#SupplierDiversity #DiversityLeader #AvettaRecognition
Nominated By - Amazon UK
How NEBS increases interactions
Discover the powerful connection between pet therapy and mindfulness practices. Explore the unique therapeutic benefits offered by various animals. Utilize the power of pet therapy in unconventional settings
Our Work In Action

Pet Therapy At Field View Care Home
We took Tilly, our gorgeous Springer Spaniel, along to Field View Care Home to provide some much needed pet therapy.
We were featured in the Northern Echo for our work on this.

Ikea Gateshead Wellbeing Week
We were delighted to be a part of Ikea's Wellness Week at their Gateshead store.
The whole thing was a roaring success, loved by the whole team.
Testimonials
"The trainer was lovely and professional and was very good at getting the clients to interact with the dog. Tilly the dog was just lovely and had a lovely nature and i just wanted to take her home at the end of it. I would recommend it. All excellent service had a good day."
NHS
Nurse @ National Health Service
"Judith was a significant help with a client of mine who was experiencing a phobia of dogs the dogs were well behaved and I had no issues. She showed kindness and compassion to the client and their family by supporting them with the ins and outs of dog phobia. With Judith's help and I would recommend her services to any clinician who is working with someone with a phobia of dogs"
CAMHS
Dr Jonathon Butterworth
"Absolute breakthrough from where we were! There is still a little bit of work to do but, we cannot thank Judith at NEB (and Narlla) enough for everything they’ve done for us, after only a few hours he was playing fetch in the garden, walking the dog on a lead."
TOUCAN
Activity Coordinator
" Judith was helpful, had lots of experience and knew exactly what our son would need to help with his phobia. Although he was very nervous he took to Narlla straight away and with help and encouragement started to make progress I would give the service 5 stars -. We could not have managed without this service then and will not hesitate to ask for support in the future."
NHS
Family Liaison Officer
"Everything they promised happened, on time, as it should. An amazing team! They are dedicated, and professional, the therapy sessions provided by NEBS and their furry companions have been shown to reduce anxiety, enhance mood, and stimulate social interaction in the workplace."
Amazon UK
Chelsea - Receptionist
"We had some very special visitors to the office today as we welcomed Nala and Nula from Northeast Befriending & Pet Therapy Service (NEBS). Today our people were able to drop in to meet the NEBS team who answered questions & helped us to understand how animals can help with various mental health issues, including #anxiety"
Green Bureau
"Our Newcastle office had a lovely visit from our friends at North East Befriending & Pet Therapy Service this afternoon, with the two cutest doggos
The aim was to reduce stress in the workplace, in light of #stressawarenessmonth
Thank you for coming along!"
"Today NE Pet therapy dogs for an event at University college , Durham University. The event was a huge hit, handlers Judith & Louise were kind & and professional, easy to work with, and clearly enjoy their work. The dogs were adorable and brought such joy castle will definitely be using their services again, hopefully in the near future."
Durham University
Kari Walker MCR Welfare officer
"Our students had such an amazing time with the rabbits and tortoise this morning! It was wonderful to see people interact and forget about their exam stress for a little while. The ladies were very professional, helpful, and loved and cared for the animals Thank You!"
Newcastle University
Nyomi -Student Roost
"We'd like to say a huge thank you for hosting students from year 12 at South Moor Academy last week to complete their work experience placements.We know how much time commitment it is to host students for the week and we are incredibly grateful for you allowing our students to experience the world of work"
South moor academy
Headteacher S Wareham
"It is a great day for all, providing opportunities and enhancing residents’ over all well-being. With a special thank you to Northeast Befriending service small pet therapy was fantastic, so much positive feedback from the residents. They all enjoyed the session right in the middle of exam season and were able to take a couple of hours out for some furry cuddles. I would highly recommend it. 5 Star"
Newcastle University
Nyomi -Student Roost